XCareer.ai (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit https://xcareer.ai and use our services (collectively, the “Services”). Please read this policy carefully. By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use.
1. Information We Collect
We collect both personal and non-personal information to deliver and improve the Services:
- Information You Provide Voluntarily
- Account registration data: name, email address, password, phone number, location, and profile details.
- Résumés, cover letters, employment history, skill assessments, and other job-seeker content you upload.
- Communications: messages, support tickets, surveys, and feedback you submit.
- Payment information (e.g., credit card or billing details) processed securely via third-party payment processors such as Stripe.
- Information Collected Automatically
- Usage data: pages visited, features used, session duration, clicks, and search queries.
- Device and browser data: IP address, device type, operating system, browser version, and language settings.
- Cookies and similar technologies to track preferences, remember login status, and analyze site performance.
2. How We Use Your Information
- Provide and personalize your account, job-matching recommendations, and career tools.
- Process payments, subscriptions, and invoices.
- Respond to support requests and communicate updates, newsletters, and promotional offers (you may opt out at any time).
- Analyze usage patterns, perform diagnostics, and optimize performance and security.
- Detect and prevent fraud, abuse, or unauthorized access.
3. Sharing Your Information
We do not sell personal data. We may share information in these scenarios:
- With Service Providers: vendors, hosting, analytics, payment processors, email delivery, and AI-tool partners who perform services on our behalf under confidentiality commitments.
- With Employers and Recruiters: when you apply for a position or explicitly consent to share your profile and résumé.
- Legal Compliance: when required by law, court order, or government request, or to protect rights, property, or safety.
- Corporate Transactions: in the event of a merger, acquisition, or asset sale, subject to confidentiality protections.
4. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, and similar technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings or opt-out tools, though disabling certain cookies may affect functionality.
5. Third-Party Links and Integrations
Our Services may contain links to third-party sites (e.g., career resources, social login providers). This Privacy Policy does not cover those external sites. We encourage you to review their privacy practices before providing any information.
6. Data Security and Retention
We implement industry-standard technical and organizational measures to safeguard your data from unauthorized access, disclosure, or destruction. However, no system is completely secure. You are responsible for maintaining the confidentiality of your password. We retain personal data only as long as necessary to provide Services and comply with legal obligations; thereafter it is securely deleted or anonymized.
7. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly. If you believe we have retained minor data in error, please contact us.
8. International Transfers
If you access the Services from outside India, your data may be transferred to and processed in India. By using the Services, you consent to such transfers under data protection safeguards.
9. Your Rights and Choices
Subject to applicable law, you may:
- Access, correct, update, or delete your personal information.
- Opt out of marketing communications or interest-based advertising.
- Withdraw consent where processing is based on consent.
To exercise these rights, log into your account settings or contact us at [email protected]. We will respond within the timeframe required by law.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will post the revised date at the top and, if material, provide notice via the Services or email. Your continued use after changes constitutes acceptance.
11. Contact Us
For questions, concerns, or privacy requests, please contact: [email protected]
Thank you for trusting XCareer.ai with your career journey. Your privacy is our priority.
